Love popping in to get it cleaned- always friendly faces!
Extremely helpful and knowledgeable staff. I had a custom ring made to replace my wives engagment ring that the original jeweler refused to repair. They worked with me at every step in the process. I was kept up to date as the ring was being made. Once it was completed, you could not tell the difference between the two. I cannot tell you in words how this experience has gone for me. I will never purchase from another jeweler again.
Never disappointed with the quality or service! Kesslers always goes above and beyond. For example, I took a fall and dented a prong on my ring. Kesslers took the time to fix it right AND, because I was sad to part with my ring after just being engaged, let me borrow a ring until mine was ready!
Absolutely amazing! Misti was an awesome person to work with! From the moment I was there she was right there helping me out. I was looking for a wedding band to go with the engagement ring I had bought for my now wife. Unfortunately I didn’t buy the ring from here but I still needed a band. I wasnt Able to bring the ring in cause I was surprising my wife with the band so I had to go off memory and pictures to pick this band out. Thank god for Misti she picked out the band that was perfect for the ring! It literally looked like the band was ment for that ring. She did that all from pictures. Next time I am looking for jewelry for my wife I will definitely be shopping here and I recommend everyone else to go here as well. Ask for Misti! She’s amazing!
I was really disappointed in the lack of service I received. I went in on 11/26 and was greeted by Stacey. She took me to where the mens wedding bands were located and cleaned my engagement ring while I looked. I had asked her a few questions when she returned regarding what I was looking for in a ring. She gave me little to no detail. I was looking to combine white gold and a little rose gold and any time I asked "well how would you suggest I combine them on this ring?" She replied with "anyway you want." Every time. And gave me no further detail than pointing out which rings I can have both types of gold on. She assisted me for 5 minutes and told me she would email me photos of the rings I looked at and that I would receive the email the next day. It's been over a week and I just now received the email. And the email only had a picture of each of the three rings, I was hoping for more detail such as karat weight options and pricing as this was not brought up while I was in the store. Needless to say, I went somewhere else and purchased his wedding band already. When someone is spending hundreds to over a thousand dollars for a wedding band, I would think we would receive much better service than this. The best part was my free ring cleaning, and honestly it wasn't needed nor necessary.
Kesslers designed a wedding band to complement my engagement ring 10 years ago. It’s just as beautiful today as it was 10 years ago! Whenever I go in to have my ring cleaned or my setting checked, everyone is so cheerful and helpful! I’m a customer for life!
Kesslers Diamonds Brookfield is a US Jewelry Store based in Brookfield, Wisconsin. Kesslers Diamonds Brookfield is located at 17260 W Bluemound Rd, Brookfield, WI 53045, USA.
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