This store has everything you could ever want in beautiful hardware for your home or new home. Unfortunately, they could not order what I needed because it was no longer made. These kind people at Neus led me to a site that still had a few cabinet pulls left. These cabinet pulls were installed in my new home 16 years ago. Imagine that, they didn't even get the sale, but, where that kind in helping me get what I needed.
A fantastic selection of hardware for doors drawers and more. But more importantly to me, great service. I just needed a new deadbolt that we have been trying to replace for a couple of months and it was a strange old one- over 30 years old. I went in and Jim O. gave me a tutorial on how to replace the deadbolt and alterations I could make to the new deadbolt to make it work and he rekeyed it to match the rest of our exterior doors. After talking with him I came home and installed it in 20 minutes. Thank you so much.
I came in with my wife and kids requiring over 40 kitchen handles today. The young ladies there made no motions to actually help us with a purchase. Even after having had picked out the handles we wanted, there was absolutely no one willing to help us, so we just left. I didn't know making a sales transaction that totaled well into the hundreds was so hard to make. You guys must not really need the business.
The only thanks I can give them is to tell everyone I know to shop here because the staff will help you find the perfect hardware for your home.
I have walked into this establishment twice in the last year. Both times it was mid day during the week and was totally ignored. No one even looked up from the desk, much less greeted me. I started to look around at their displays while one saleswoman was talking to a man. I know she saw me but she never said a word. After 5 minutes I left. I was willing to spend hundreds of dollars for my home there but after the second visit, decided to go elsewhere.
Neu S Hardware Gallery is a US Hardware Store based in Brookfield, Wisconsin. Neu S Hardware Gallery is located at 18900 W Bluemound Rd, Brookfield, WI 53045, USA.
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